How to pay your NWSC water bill with MTN MoMo or Airtel Money

Quick answer

*165# (MTN) or *185# (Airtel) → Pay Bill → Water (NWSC) → account number → amount → PIN.

Checked 4 November 2026
Jump to a section
  1. Pay with MTN Mobile Money
  2. Pay with Airtel Money
  3. Other payment options
  4. How to check your water bill balance
  5. NWSC contacts
  6. Frequently asked questions

You can pay your National Water and Sewerage Corporation (NWSC) bill from your phone in under a minute. You only need your NWSC account number (on your bill or monthly SMS).

Pay with MTN Mobile Money

  1. Dial *165#
  2. Select Payments (Pay Bill)
  3. Select Water (NWSC)
  4. Enter your account number and the amount
  5. Confirm and enter your PIN

Pay with Airtel Money

  1. Dial *185#
  2. Select Pay Bill
  3. Select Water (NWSC)
  4. Enter your account number and amount
  5. Enter your PIN

Note: menu numbers can change; follow the words on screen (Pay Bill → Water/NWSC).

Other payment options

NWSC accepts MTN MoMo, Airtel Money, PayWay, Ezee Money, SafeBoda, Wave, bank branches, mobile/internet banking and direct debit (NWSC payment options).

How to check your water bill balance

  • NWSC sends a monthly SMS with units used and the amount due.
  • Use the NWSC mobile app or NWSC eServices to view your balance and statements.

NWSC contacts

  • Toll-free: 0800 200 977 or 0800 300 977
  • Report corruption or illegal connections (Customer Protection Unit, call/WhatsApp): 0788 161 568, 0788 705 891

Frequently asked questions

What is the reconnection fee for NWSC?

NWSC's FAQ lists a reconnection fee of UGX 11,800, after clearing arrears.

Can I pay NWSC water bill using mobile money?

Yes, through MTN MoMo (*165#) and Airtel Money (*185#) under Pay Bill → Water.

Fees and codes change. Spotted something out of date? Tell us.

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