Airtel Money charges in Uganda 2026 – send and withdraw fees

Quick answer

We're confirming Airtel's official fee tables. Until then, dial *185#, start your transaction and read the fee on your screen before you enter your PIN. Withdrawals also pay 0.5% tax; sending is not taxed.

Checked 4 November 2026
Jump to a section
  1. Work out the total cost
  2. Airtel Money sending charges
  3. Airtel Money withdrawal charges (at an agent)
  4. The 0.5% withdrawal tax
  5. How to reset a forgotten Airtel Money PIN
  6. Frequently asked questions

Airtel Money is Uganda's second-largest mobile money service. Here's what sending and withdrawing cost.

Work out the total cost

Use the mobile money charges calculator: choose Airtel, pick what you're doing, and enter the amount.

Airtel Money sending charges

We're confirming these fees with Airtel Money. Until then, start the transaction on *185# and read the fee on your screen before you enter your PIN.

Airtel Money withdrawal charges (at an agent)

We're confirming these fees with Airtel Money. Until then, start the transaction on *185# and read the fee on your screen before you enter your PIN.

The 0.5% withdrawal tax

The government charges 0.5% of every cash withdrawal (UGX 500 per UGX 100,000). Sending and receiving are not taxed.

How to reset a forgotten Airtel Money PIN

  1. Dial *185#
  2. Go to My Account
  3. Choose PIN reset and answer the security questions
  4. A temporary PIN arrives by SMS; change it immediately

If that fails, visit an Airtel shop with your National ID.

Frequently asked questions

What is the Airtel Money code in Uganda?

*185#.

Does Airtel charge to receive money?

No. Receiving is free; you pay when you withdraw.

Fees and codes change. Spotted something out of date? Tell us.